Get help

Are you in London, and aged 16-25? Are you in need of support with your housing situation? Are you currently experiencing homelessness, or worried you might be soon?

Find out if this service is for you here. If we are not the best organisation for your needs, you can access other support here.

Get help from the LYG:

Call our helpline

You can call the Centrepoint helpline for free Monday to Friday, 9am–5pm, for young people experiencing or concerned about homelessness. Let us know on the call what language you would prefer.

call 0808 800 0661

Complete our form

Form responses are sent to staff at the London Youth Gateway partner organisations and are confidential. We will use the information you give us to contact you, to learn more about what support you need, and to ensure we are reaching young Londoners who are experiencing homelessness . Find out what happens after you complete the form here.

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Data Protection - Consent

NHYC is committed to operating within the requirements of the General Data Protection Regulation (2018).
The information requested on this form is required to ensure NHYC is able to thoroughly assess your individual circumstances and needs, manage your health and safety whilst engaging with our service, and provide you with appropriate support. NHYC may not be able to continue working with you without this information.
The information you provide will not be shared with anyone outside of NHYC without your knowledge and consent, with the exception of the circumstances outlined in our Confidentiality Policy below.
By signing this form, you give consent for NHYC to store your information on our electronic database and manual records for a minimum of 6 years. We are committed to maintaining restricted access to your data to anyone other than the organisation’s staff team. You are entitled to request access to information held about you or to request for your information to be removed from our records.

Please tick here to confirm you are willing for your data to be collected and stored in this way

Please select your age range

Contact Information

First name

Surname

Preferred name
(if applicable)

Preferred method to contact you?

Phone number

Email address

Is it OK for us to leave you a voicemail?

Do you have ID?

YesNo

Local borough connection

Preferred language

Would you like a translator?

Home address (if applicable)

Address

Town

Postcode

About you

Date of Birth (Please enter as dd/mm/YYYY e.g. 25/03/2009)

How would you describe your gender identity? If 'Other' please state below

Gender identity (other)

What pronoun would you like us to use? If 'Other' please state below

Pronoun (other)

Is your gender the same as you were assigned at birth?

How would you describe your sexuality? If 'Other' please state below

Sexuality (other)

What is your nationality?

How would you describe your ethnicity

Do you have any religion?

What is your income situation? (please select all that apply) (If using a computer, to select more than one option, hold down the Ctrl or Cmd key and click)

A person who has 'no recourse to public funds' cannot legally access certain benefits, homelessness assistance or social housing. This is based on the person's immigration status, for example if they have limited leave to enter / remain status. If this sounds like your situation, please select 'NRPF'

Income Other e.g. student finance or other education related funding

What is your NI number? (if applicable)

About your situation

Present housing situation (please select all that apply)
(If using a computer, to select more than one option, hold down the Ctrl or Cmd key and click)

Present housing situation - Other

Have you received your UKVI decision letter?

(This is a letter from the Home Office Visa and Immigration department notifying you of the decision on your refugee status)

Have you received your Notice To Vacate?

(This is a letter from the Home Office stating your asylum accommodation has ended and telling you that you will need to find somewhere new to live)

Length of time since you were last in stable accommodation

Have you contacted your council for help?

If yes, did they carry out an assessment with you?

Did they give you a document called a 'Personalised Housing Plan'?

How did you hear about London Youth Gateway (LYG)?

How did you hear about London Youth Gateway (LYG) - Other

Are you currently working with any other organisations around your situation?

If yes, please give details:

Your background

Are you a refugee?

Are you an asylum seeker?

Are you or have you ever been in social services care or had a social worker?

If yes (social services/social worker), please give details

Your support needs

Do you have any concerns about your safety?

Would you describe yourself as someone with a disability?

If yes (disability), please share details you would like us to know.
(If using a computer, to select more than one option, hold down the Ctrl or Cmd key and click)

Do you have any additional support needs which you would like to tell us about? e.g. around your health or learning needs
(If using a computer, to select more than one option, hold down the Ctrl or Cmd key and click)

Is there anything else you would like to tell us about you or the support you need?

By ticking this box, I confirm that I have signed the Shared Commitment document.

London Youth Gateway works with young adults between the ages of 18 to 25 only.

Unfortunately, we are not able to provide housing support to those younger than 18. If you are under 18 and have nowhere safe to stay or feel at risk of harm, please contact ChildLine. If you are looking for general support around your next steps, you may also find helpful information on The Mix website.

In emergency situations, please call the police on 999.

If you are over 25 and rough sleeping, please contact Streetlink: https://thestreetlink.org.uk or call them on 0300 500 0914.

Age

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Contact Information

Get help

Get help from the LYG:

Call our helpline

Complete our form

Your next steps

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